Student and Teammate Health

Students and teammates have access to a health clinic located at Wake Forest Biotech Place in downtown Winston-Salem that offers medical evaluation and treatment for common acute care issues and referrals for ongoing medical conditions.

Wake Forest University School of Medicine students have access to a health clinic in downtown Winston-Salem. Located at Wake Forest Biotech Place, Student and Teammate Health will offer medical evaluation and treatment for common acute care issues and referrals for ongoing medical conditions.

Eligibility

Students who are actively enrolled in Wake Forest University School of Medicine degree-seeking programs (MD, PA, Academic Nursing and Graduate School programs) are eligible for medical care at Student Health, with services beginning the first day of classes and ending on graduation or at the time of withdrawal or removal from the school of medicine. Additionally, the clinic is also available to all Atrium Health Wake Forest Baptist teammates.

Billing and Fees

There are no fees associated with any services offered at the Student and Teammate Health clinic.

Student Health Resources

Student Health Portal

Access to schedule upload required immunizations, view student health records, schedule virtual appointments, report COVID symptoms/exposures and more.

Access the Portal

Resources and Support

Employee/Teammate Health

Counseling and Wellbeing Services

Learning and Disability Services

Student Health Insurance Plan

CARE Team

Student Affairs

Title IX Office

Student Inclusion and Diversity

Health, Wellness and Counseling

The Office of Student Affairs assists students with maintaining their physical, mental and spiritual health. View our full list of services and support.

Emergencies and After-Hour Resources

For life-threatening emergencies: Call 911 and go to the nearest emergency room

If you have an immediate concern about suicide, either personally or for someone else, call the Counseling Services Emergency Helpline at 336-716-0637 and press option 2 to speak with a crisis counselor immediately. You may also call the National Suicide Prevention Lifeline at 800-273-8255 or go to the nearest emergency room. For after-hours or emergency services, please contact the Counseling Services Emergency Helpline at 336-716-0637 and press Option 2 to speak to a live counselor.
If you have had an occupational blood or infectious body fluid exposure, follow instructions for Occupational Exposures.

Services and Appointments

Student Health Services is available to all actively enrolled students for the management of acute and primary care needs.

Services include:

Acute Care (illness and injury): Evaluation and treatment of a range of acute care conditions including infections, illnesses, and injuries. Our staff will assist students whose condition requires referral to emergency services.	Telemedicine Visits: Evaluation and treatment of certain medical conditions may be provided via telemedicine visits.	Clinical Care Coordination: Our RN Case Manager will assist students with coordinating their care within the School of Medicine resources and with off campus care providers. The RN Case Manager can also assist with navigating insurance concerns, leave of absence concerns and other factors that impact health and well-being.
Referral Support: At times, your medical needs may be best served outside of Student Health. Student Health offers a referral counselor who can assist with scheduling specialty appointments with local in-network providers.	Mental Health Care: Primary care treatment of mood disorders (depression, anxiety, OCD and panic disorders), eating disorders and ADHD. The SHS will collaborate with Counseling and Well-Being Services, Wake Forest University Center for Learning, Access and Student Success (CLASS), Wake Forest University School of Medicine academic support services and off-campus resources to provide integrated care.	Laboratory Services: Student Health Services can perform a limited number of rapid point-of-care laboratory tests on site.
Occupational Health: Students who experience an occupational exposure such as a blood-borne pathogen (BBP) exposure (needle sticks, exposure of non-intact skin or mucosal surface) or occupational injury should contact Employee Health. Any BBP exposure is an emergency and students should contact Employee Health immediately and follow these instructions for an exposure.	Student and Teammate Health Clinic: Located at Wake Forest Biotech Place in downtown Winston-Salem, Student and Teammate Health will offer medical evaluation and treatment for common acute care issues and referrals for ongoing medical conditions.

Appointments

Student Health Services is following OSHA and CDC recommendations for safety in a healthcare setting related to COVID-19 to ensure that we can provide the best care in a safe environment.

We are accepting walk-in's and do not accept appointments unless it's a virtual visit. Anyone entering the Student Health Service will be required to wear a surgical mask. If you do not have one, one will be provided for you.

Schedule an Appointment

Online: Appointments can be made online through the patient portal for virtual visits only.
Please note: Telemedicine appointments need to be scheduled by calling,

By phone: 336-716-0131

In-Person: Wake Forest University School of Medicine Student Health Service (575 North Patterson Avenue Suite #148, Winston-Salem, NC 27101). Walk-in's are first come, first serve.

StudentHealth@wakehealth.edu

Confidentiality/Rights/Responsibilities

Patient Rights and Responsibilities

You have a right to:

Be treated with consideration, respect and dignity.
Have consideration shown to the spiritual and cultural beliefs that influence your perception of illness and care.
Receive treatment without discrimination as to race, color, religion, sex, national origin, immigration status, disability, sexual identity, gender identity, relationship status, or age.
Receive considerate and respectful care in a clean and safe environment.
Privacy during medical care and confidentiality of communications and records pertaining to your care.
Know who is responsible for coordinating your care.
Request a change of providers within Wake Forest University School of Medicine Student Health Services to meet your needs.
Receive complete and understandable information about your condition and care and participate in decisions regarding your care.
Receive all the information you need to give informed consent for any proposed procedure or treatment, including the possible risks and benefits of the procedure or treatment and any alternatives.
Refuse recommendations for treatment to the extent permitted by law.
Approve or refuse the release of information from your medical record except when release is required or allowed by law.
Expect that your protected health information (PHI) will be kept confidential as per North Carolina State, FERPA, and HIPAA regulations. PHI will be released to a third-party only with your written consent or if required by law.
Obtain a copy of your medical records or review your medical records with a school of medicine Student Health Services designee.
Receive an itemized bill and an explanation of all charges.
Provide feedback about any aspect of the Wake Forest University School of Medicine Student Health Services, without fear of reprisal.

You have a responsibility to:

Provide accurate and complete information about your past medical history, allergies, medications, and current health status to allow for proper evaluation and treatment.
Ask questions so that you understand your diagnosis, prognosis, and treatment.
Notify Student Health Services in advance if special accommodation is requested for evaluation or treatment.
Use prescription medications or medical devices only for yourself and not share with others.
Actively participate with your provider in creating and fulfilling a treatment plan.
Follow your health care provider’s instructions or discuss any obstacles you may have in complying with your prescribed treatment plan.
Contact your health care provider if your condition worsens or does not follow the expected course.
Be considerate and respectful of other patients, Student Health Services staff, and Student Health Services facilities.
Accept outcomes if you refuse treatment or you choose not to follow a treatment plan.
Keep all appointments or, if you are unable to do so, notify Student Health Services so that the timeslot can be used for another student.
Provide a responsible adult, over the age of 18, to escort you home and remain with you for 24 hours, if indicated as part of a treatment plan.
Ensure eligibility status prior to utilizing services.
Promptly fulfill financial obligations and pay charges billed to you for services rendered.
Voice concerns to administration or medical staff

Confidentiality

All medical care through Wake Forest University School of Medicine Student Health Services (SHS) is confidential. Medical information is only available to those directly involved in the student’s care. In the event of treatment with another medical provider, SHS will share relevant health information for continuity of care. Otherwise, SHS will not release any information about the student without their written permission, except as authorized or required by law, or in our judgment as necessary to protect the student or others from a serious threat to health or safety.

Medical records are maintained at Student Health Services are not accessible to students or the school of medicine faculty.

Student Health Services operates independently from other Atrium Health Wake Forest Baptist/ Wake Forest University School of Medicine academic and clinical programs. Our providers do not hold any university positions that grade students or determine their academic promotion.

Privacy

The school of medicine student health services will comply with state and federal laws such as FERPA and HIPAA to protect the privacy of student treatment records. Information about FERPA and HIPAA as it pertains to Student Health Service records can be found in the Guidance on the Joint Application of FERPA and HIPAA in the Student Health Record.

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Research Focus Areas

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